Welcome. You may be using this App to find balanced information about parenting, to find out about others’ experiences.

These terms and conditions of use form an agreement between you and drummond street services inc., (DSS), whether you are posting a message on a forum, or simply browsing the App. They will inform you about your rights and obligations in using this App.

The terms and conditions of use may change from time to time, so please re-visit every so often. Note that we are not required by law to contact you to inform you of changes. Please contact us if you have any questions about these terms and conditions of use.


Warning: This App and the information it contains is not intended as a substitute for professional consultation with a qualified practitioner.

Before relying on any information you find on or, use common sense, make your own enquiries and seek professional opinion.

Material in this publication is made available on the understanding that neither the drummond street services inc. is providing professional advice. Before relying on any of the material in this site, readers should obtain Appropriate professional advice. Views and recommendations of third parties, which are also included in this site, do not necessarily reflect the views of the drummond street services inc or indicate a commitment to a particular course of action.

drummond street services inc. does not accept any responsibility for the accuracy or completeness of any material contained in this site. Additionally, drummond street services inc. disclaim all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.

You indemnify DSS against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us, in connection with any breach by you of these terms of use.

The information provided in this App is intended for an Australian audience.

If you use another site linked from this site:

  1. you do so at your own risk and acknowledge that we do not control or endorse those Apps or their content;
  2. you will no longer be subject to the terms and conditions of this site but may be subject to the terms and conditions of the linked site.

If you are from a particular cultural and/or religious background, you may be offended by some of the information and/or graphics found on this or linked sites.

DSS endeavours to provide information sourced from reliable research based on peer reviewed journals, recognised texts, or government publications and therapeutic Approaches that have demonstrated efficacy. The content on this site is periodically updated and reviewed for quality assurance using an editorial board and a review panel drawn from national and international expertise in early childhood, health and parenting. The authors reserve the right to modify the content of the App at any time.

Any legal issues arising in relation to the use of this App will be dealt with under the laws of Victoria, Australia. Illegal activity under those laws will be a violation of these terms, but as the App is accessible worldwide you should be aware that you could be prosecuted under the laws of other jurisdictions too.

Personal information and your privacy

DSS has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Act 1988. You supply ‘personal information’ to us when you fill in an online registration form, or email us.

We will never give your personal information to any company or individual for commercial purposes.


Your rights are taken seriously by our team. If you think your rights have been breached, or if you have a complaint about DSS App, contact us so that we can investigate the issue and make sure it is resolved. Please write explaining what you are concerned about and what steps, if any, you have taken to resolve the issue.

You can send an email to or write a letter to:

Drummond street services inc. Complaints Officer
100 Drummond Street
Carlton Victoria 3053

Copyright and acknowledgements

DSS reserves all intellectual property rights, including copyright and trade marks in the DSS App.  DSS owns or has licensed from third parties the intellectual property used in this App. You may print single copies of any pages of this App for your own personal and non-commercial use but must not otherwise reproduce any material on this App in any form without permission.

Requests and enquiries concerning reproduction and rights should be addressed to the Executive Management at drummond street services inc.


The drummond street services (DSS) What the Family App provides information and services designed for parents, carers and professionals involved in the wellbeing of families.

This privacy statement applies to the What the Family?! App only.

No information that personally identifies you is collected when you simply browse the site.

DSS may disclose non-identifying statistical information collected on this App to the Department of Family and Community Services, to the Australian Council for Educational Research, and to organisations conducting approved research, such as universities and research centres.

Non-identifying statistical information collected could include your server address, the top level domain name (such as .gov, .com, .edu), pages accessed or downloaded, search terms used, the date and time of site visits, your operating system (such as Windows) or browser system (such as Internet Explorer), and the site from which you entered the DSS What the Family App or to which you exited.

If you have any questions about your privacy, please email or contact:

drummond street services inc
100 Drummond Street
Carlton  Victoria  3053